UX Leadership & Planning
UX Design
UI Design
Research & Testing
Prototyping
At EPAM Systems Hong Kong my Team was assigned a project to create the E2E Experience solution for a Smart Rental Complex. From the back office solution to the client facing mobile applications. I worked together with multiple 3rd party vendors to create the ideal solution together. We had Discovery workshops, brainstorming sessions, journey mapping, service mapping, we formulated our personas and created a value & feasibility map. Also we did user research (interviewed rental users in Tokyo).
In the meantime we worked together with our client on the Art-directions as well. This was something special and a pleasure to work on as well beside the UX & UI work. We iterated on many versions, and tested almost everything during the design phase with the end users. Incorporating their feedback was essential and supported by the client as well.
About the Smart Building
Smart Rental Solution
About the Application
The most difficult part of this project was to coordinate multiple designers globally, work with distributed development teams and do remote user testing & research. However with a good team spirit, just the right amount of processes and proper meeting cadence I was able to come across these difficulties and delivered a great product.